VACUUMS

My vacuum will not pick up.

Always turn your cleaner off and disconnect it from the electrical outlet.

• Check the belt to make sure it is not worn or broken and that the agitator moves freely.
• Check the bag to see if it is full.
• Check the airstream for possible clogging. If you have recently installed new carpet it may shed fiber and lead to a clogged airstream or require the bag to be replaced more frequently. Objects may also become lodged obstructing the airflow.
• Over a period of time, the agitator may become worn.

Contact us for assistance.

Why are my belts breaking after a short period of time?

Raise the height adjustment to a higher setting and avoid picking up the corners of throw rugs.

If you have had the vacuum for a while, remove the agitator brush. Hold the brush in your hands and rotate the endcaps in opposite directions. This will allow you to check for hair/debris that may have gotten inside the endcaps, which can cause the bearings in the brush to not spin freely; thus, causing belt breakage.

My vacuum has a burning rubber smell.

A broken or severely stretched belt will cause a burnt rubber smell. Picking up sharp objects or the ends of throw rugs can cause the belt to stretch or snap. Replacement belts are available at vacuum shops and many department and hardware stores. Replacing the belt only requires a screwdriver for most models to remove the bottom plate providing access. Always turn your vacuum off and disconnect it from the electrical outlet.

When should I replace my belt?

The belt should be checked periodically for any signs of wear that can result from normal use over time, possibly affecting the cleaning performance of your cleaner. Replacing the belt only requires a screwdriver for most models to remove the bottom plate providing access. Always turn your vacuum off and disconnect it from the electrical outlet.

How often should I change the bag in my vacuum?

Under normal use conditions, the bag should be changed when it becomes filled to the indicator line on the bag. Certain models are equipped with a "Check Bag" indicator, which is activated when the bag becomes full. Certain debris such as fine dust will cause reduced filtration through the bag. Under these conditions, the bag should be changed more often.

Should my vacuum motor be lubricated and if so, how often?

Motors are equipped with bearings, which contain sufficient lubrication for the life of the motor. Do not add lubricant to motor bearings. If your model has an agitator, it is equipped with two ball bearings that should be lubricated periodically by a repair technician.

Are AMP’s a good measure of cleaning power?

No. AMPs are merely the amount of electrical current a vacuum draws when the power is on. An efficient vacuum cleaner design may provide better cleaning power with reduced electrical usage.

How do I change my bag, belt or bulb on my Hoover Vacuum?

Visit www.assist.hoover.com, enter your model number and a video or online manual will be on-line to assist you.

PRESSURE WASHERS

My pressure washer has no pressure.

Check the tip of the wand. Often, upon first engaging the spray, a “kickback” occurs causing the user to drop the wand – dirt can get lodged in the tip, blocking the stream.

CARPET EXTRACTORS

My carpet tool is not spraying.

Check the spray jets. These jets can get clogged very easily with dirt and debris. A mild stripper solution can help clear them or bring it in to the service department.